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Saints and Pelicans warn of counterfeit tickets; average of 100 fans per game turned away

Saints and Pelicans warn of counterfeit tickets; average of 100 fans per game turned away
MGN Online

POSTED: Thursday, December 5, 2013 - 12:34pm

UPDATED: Thursday, December 5, 2013 - 3:41pm

With two highly-anticipated, sold-out games being hosted in New Orleans in the coming days, the New Orleans Pelicans and New Orleans Saints urge fans to be cautious when purchasing tickets on the secondary market. The New Orleans Pelicans host the Oklahoma City Thunder at the New Orleans Arena on Friday, December 6 at 7:00 p.m. Two nights later the New Orleans Saints will host the Carolina Panthers in a nationally televised contest at the Mercedes-Benz Superdome (7:30 p.m.).

The Saints and Pelicans have seen a significant increase in fans being turned away at the gates due to having counterfeit tickets or experiencing other ticket issues with secondary providers that result in their being unable to enter games. So far, the Saints have seen an average of 100 fans per game have to miss out on the action due to fraudulent tickets and other secondary ticket problems.

“We have seen a growing number of issues with tickets purchased on the street or online through secondary ticket sellers other than TicketExchange,” said Michael Stanfield, Senior Vice President of Sales for the Saints and Pelicans. “Unfortunately, there is nothing we can do for fans who have purchased counterfeit tickets or who have any problems, including lost or damaged tickets, with seats not purchased directly from the team or through TicketMaster TicketExchange. Based on the demand we have for these games, we really want to urge fans to be careful and protect themselves from being disappointed or taken advantage of.”

While many of the fraudulent tickets sold may appear to be authentic, each legitimate ticket includes bar codes and other security features that cannot be duplicated. In order to protect their customers from theft or fraud, the New Orleans Pelicans and New Orleans Saints ticket offices are only able to assist those who purchase their tickets from the organizations directly or through TicketExchange with any ticket problems they experience-including lost or stolen tickets. 

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