NBC NATIONAL NEWS — The Obama Administration is taking a lot of heat over its website offering insurance through the new health exchanges.
The site's been on overload since it went public October first.
It is unclear how long it's going to take for the website to be fixed, but so far the White House is resisting pressure to extend the deadline - saying we're just three weeks into a six month enrollment.
Despite a slew of tech experts working 24/7 the Obama Administration's website to sign up for health insurance is still jammed. "Lots of people calling saying, we tried this, keep getting error messages, what should we do?" said Pinellas County, Fl. HHS Services, Natalie Jackson.
"There's no sugarcoating it. The website has been too slow," said President Obama.
President Obama promises a fix, but the White House has no idea when.
A spokesman hinted that the government may be flexible, but wouldn't say for sure if people who can't sign up will still be penalized. "The law is clear that if you do not have access to affordable health insurance then you will not be asked to pay a penalty because you haven't purchased affordable health insurance," said White House Press Secretary, Jay Carney.
"They need to enroll by the middle of February so that they can have their insurance in effect no later than the first of March, so time is of the essence,"said John Rother of the National Coalition on Healthcare.
One of the plan's harshest critics - Texas Republican Ted Cruz - joked about the problems last night. "The Nigerian email scammers, they've been a lot less active lately, cuz they've all been hired to run the Obamacare website," said Senator Cruz.
Now there's word the woman in charge of that website - Health and Human Services Secretary, Kathleen Sebelius - will testify before Congress next week.