POSTED: Sunday, November 11, 2012 - 9:00am
UPDATED: Sunday, November 11, 2012 - 9:04am
NBC NATIONAL NEWS — BerylHealth's call center in Bedford, Texas has been named to the top 100 "Best Places to Work in Healthcare," and one of the "Best Companies to Work for in Texas" as well as one of "the best companies to work for in America."
Workers say they take happiness at work seriously.
Paul Spiegelman says, as the boss, he spends about half his time at the office working on employee happiness.
"The way to do that is to talk to your employees and see what's important to them. How would they like to have fun? Is there something you'd like to do at work? Is it as simple of a dress up day or a pot luck? Would they like to go out after work together? The ideas should all come from them," said Spiegleman.
Spiegleman wrote a book about workplace happiness called "Why Is Everyone Smiling?"
He says happy employees means better work, which means more profit, which means more happiness.
"The leader has to believe and realize, most importantly, there's a connection between culture and profit. And not only is it the right thing to do, it's good for business," said Spiegleman.
Employees say it's the culture, not the money that keeps them coming back day after day.
"It keeps it interesting. It breaks up the monotony," said employee Jordan Ford.