SATSUMA, LA (NBC33) — A new FEMA office opened Friday for residents of Livingston Parish.
FEMA opened its disaster recovery center in Satsuma. Residents from around the parish came in, asking for help getting their property fixed.
"It was floodwater damages. Branches, and windows knocked out, leaks within my house," said Canaila Holmes of Springfield.
When nearly 100 people showed up to an informational meeting in French Settlement on Wednesday, it was clear to officials that people had lots of questions about how to get assistance from FEMA. Now, they can visit the office and get personalized answers from FEMA representatives.
People can also visit the office to register for aid. Having FEMA help fill out the paperwork ensures there are no errors, speeding up the process.
"She's wonderful," Holmes said of the employee helping her. "She's heaven-sent."
FEMA shares an office with representatives of the Small Business Administration, which is offering low-cost loans for homeowners and renters to cover home repairs. Additionally, the Salvation Army has a food truck on site, and the American Red Cross has an office to provide supplies and counseling services. It's designed as a one-stop shop to help people find normalcy after the storm.
"I'm hoping I can get in my house, as soon as possible, and I can get those things that I've lost. I just to be able to get back to school, do my work, and be able to get back in my house and live comfortably."
The office is located at 28975 S. Satsuma Rd., which is just north of Interstate 12. It will be open seven days a week, from 8:00 a.m. until 6:00 p.m. each day.