POSTED: Saturday, June 9, 2012 - 10:30am
UPDATED: Saturday, June 9, 2012 - 10:34am
NBC NATIONAL NEWS — It was supposed to be a magical vacation, but a Tampa, Florida family says they're regretting their weekend trip to Walt Disney World.
Park officials decided Tinker Bell and Peter Pan costumes worn by two 15-year-olds were just too realistic.
The pair was told to change their outfits or they'd have to leave.
"They were just, like mean, like they were talking to us like we were shoplifting. And they were like, you're never gonna wear this costume again. It's definitely not allowed on you and you just look too good for this park," April Spielman says.
A spokesperson for Disney says: "the costumes were disruptive to our operation and possibly confusing to other guests...as children were asking to take photos with them."
The young couple denies that ever happened. They say other costumed guests were allowed to stay.
The family says they spent almost three hours detained in guest services, with April crying as debate raged about replacement clothing offered by disney.
"That was really bad and that's definitely something we're going to remember. That's not going to go away," said Rich Spielman, April's father.
Disney policy says attire that is not appropriate, including adult costumes that depict actual Disney characters, may result in a guest not being allowed in.
After receiving the replacement clothes the Spielmans decided to go home.