DSNAP applicants say the process is more efficient, better organized this time around

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POSTED: Monday, September 24, 2012 - 5:30pm

UPDATED: Monday, September 24, 2012 - 6:24pm

Thousands in East Baton Rouge Parish are still trying to get back on their feet after spending days on end with out power as a result of hurricane Isaac.

“I came for my mom because she lost her food during the hurricane when the lights went out,” said Tonya Chude.

“A lot of people stayed without lights for days on end and they deserve to be able to get back what they lost that they had. And not everybody has the finances to be able to replace. So this is a big help,” Lori Cage, another DSNAP applicant, added.

But the process this time around for so many was far easier and quicker than they expected it to be.

"I said they got it going on. You walk in, just walk around to one table, sign up, the next table you get your card and you're done. So it's not a really an inconvenience. It’s worth the wait,” Chude explained.

Most people who spoke to NBC33 on Monday that had been through the DSNAP process in both hurricanes Isaac and Gustav said the process Monday was far easier. The lines were significantly shorter and the wait times, just minutes instead of hours.

“I was stressing when I parked, I said, ‘I hope I am not going to be here an hour or two.’ But the guy explained to me, he said, ‘it's very, very fast, it'll take you 20, 30 minutes.’ And like he said, 25 minutes in and out,” Cage said.

One more key difference was this time the money is available within 24 hours of applying, after Gustav most were forced to wait days. For those still needing a little help to get back on their feet, that time frame is key.

"I have an eight year old son, so I have to replace the things for him that I had already purchased. And it's just about getting back what you deserve that you lost," Cage explained.

All DSNAP sites will be open from 6:00AM-10:00PM for the remainder of the week.

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