Major retailers take on their online competition head on

POSTED: Friday, November 2, 2012 - 8:00am

UPDATED: Friday, November 2, 2012 - 8:02am

Heading into the holiday shopping season some brick and mortar retailers have decided the best way to confront competitors in the digital world is to go digital themselves.

Even the giants of retailing say some of their biggest competition isn't only the store next door, but the store online.

"They know people are going to be whipping out their smartphones and pulling up to see what is Amazon's price, what are the prices online," says SmartMoney.com's Kelli Grant.

Stores like Toys R Us and Target have decided to get aggressive, just in time for the holidays.

Price-matching, layaway and free shipping are all steps physical stores are taking to avoid being something other than a showroom for their digital rivals.

"Stores do not want to be Amazon showrooms this year," Grant says. "It's something that we're seeing repeatedly throughout the stores with a variety of different promotions."

"Brick and mortar retailers in particular, they have rent they have to pay," notes RetailMeNot.com's Trae Bodge. "They need to incentivize consumers to visit the stores"

Target, for example, is utilizing QR codes for easy access to its top toys, even if the item is not in stock.

You can easily purchase it anyway and have it shipped directly to your home.

Comments News Comments

Post new Comment