True Cost Of Flying: Proposal would require airlines to disclose fees for basic items
(NBC News) It has become one of the more annoying aspects of flying commercial: The long list of fees added to your ticket.
"I'm already paying an arm and a leg for a ticket, and then to have additional fees for each baggage on top of that, it's a bit frustrating as a consumer," says April King.
Now the Department of Transportation is stepping in to help.
The department wants the public to know about all fees up front at the point of sale.
"We want to make sure when consumers are buying tickets, they understand the full costs that are loading into the ticket at the very beginning, that way they can make smarter choices," explains Secretary of Transportation Anthony Foxx.
The D.O.T. released new rule proposals Wednesday that include:
- Requiring airlines to disclose up-front, any extra charges like fees for baggage, seat selection, carry-on bags or ticket surcharges.
- Rules that would allow flyers to cancel a reservation made within 24-hours, without penalty, a week before departure.
- Online booking sites would be treated like ticket agents, requiring them to also disclose their fees up front.
The airline industry doesn't like the ideas.
A statement from "Airlines for America" reads in part:
"We believe this proposal overreaches and limits how free markets work...The government does not.. tell other industries how they should sell their products"
The proposed new rules on fees may not fly, and could at least change before being officially adopted later this year.